FAQ
How am I charged?
We charge a simple half-hourly rate of $2. If you hold onto the power bank for a longer period, you will simply reach our daily maximum cap of $20 for that 24-hour period.
What if I lose my PB?
If the power bank is not returned within 36 hours, the system marks it as "purchased." You will be charged the full device fee of $50, and the power bank is yours to keep.
Where can i return PBs?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
Which cables are there?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
Are PBs fast charging?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
What if the station is full?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
How am I charged?
We charge a simple half-hourly rate of $2. If you hold onto the power bank for a longer period, you will simply reach our daily maximum cap of $20 for that 24-hour period.
What if I lose my PB?
If the power bank is not returned within 36 hours, the system marks it as "purchased." You will be charged the full device fee of $50, and the power bank is yours to keep.
Where can i return PBs?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
Which cables are there?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
Are PBs fast charging?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
What if the station is full?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
Frequently
Asked
Questions
Answers about pricing, lost power banks,
and charging speeds. We're here to keep
you powered up 24/7.
How is the rental pricing calculated?
We charge a simple half-hourly rate of $2. If you hold onto the power bank for a longer period, you will simply reach our daily maximum cap of $20 for that 24-hour period.
What happens if I lose the power bank?
If the power bank is not returned within 36 hours, the system marks it as "purchased." You will be charged the full device fee of $50, and the power bank is yours to keep.
Can I return the power bank to a different station?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
What cables are attached?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
How fast do the power banks charge?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
What if the station is full when I try to return it?
Yes! You can rent a power bank from one venue and return it to any other station in our network. Use the app to find the nearest available return slot.
Send us a message
If you need immediate assistance,
call us on 0423 234 799
Send Us a
Message
Having an issue with a station or payment? Let us know. Our dedicated support team is ready to resolve your power needs swiftly or call us on
0423 234 799